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We are trusted by
-
the most important, most valuable
- relationships with clients
Contact-Center
Hot lines
Telemarketing
«Cold» calls
Collecting
IVR - interactive voice response
Direct mail
Call center resources lease
Solutions
Consulting
Call Center Consulting
Data management
CRM Trainings
Mystery calling
Training Programs
Company
Contact Us
History, Mission...
Project management
Technology
Communication channels
Outsourcing
Quality Control
A single network number
Prerequisites for using the service
It is necessary to provide customer service for all outlets of the network (retail chain stores, a network of service outlets, a network of medical institutions) on a single phone number, which is also used in the implementation of marketing programs and promotions
Brief description of services
Provision of operational and the effective processing of incoming calls on 2 types of lines - the secretary line and information support
Identification and quick distribution of calls between the specialists of the Customer
Responses to same type questions concerning promotions, location, products, etc.
Complaints record.
The result for the customer
A single record of all calls to the Network is kept for a complex analysis of all calls and complaints from subscribers
The client has to remember only one number
Our Customers
